The Philips Respironics Home Health Store provides several options to help your business.
ü Daily and ongoing visibility to easily find products/catalog and marketing messaging
ü Dedicated customer service and chat support
ü Ability to use credit card on e-Store orders
ü Real time pricing
ü No freight charge for orders under $1000
ü Complete e-Store order history with order status, packing slips and invoices for all orders
ü Order search for orders not placed on the e-Store, with order status and invoices
ü Ability to have an administrator review/approve/reject orders from multiple locations
ü Ability to receive shipping confirmation emails
ü Online ability to add/edit users
ü Ability to track shipment status for non-freight order via FEDEX
ü Ability to see order status change in order history
ü Ability to view recently discontinued products (and substitutions if available)
ü Ability to view approved promotions
ü Ability to initiate (non-quality) returns, as well as repairs, online – and receive status updates and shipping confirmation emails
ü Ability to receive open order summary emails
ü Ability to manage 30 Day Mask returns online