The Philips Respironics Home Health Store provides several options to help your business.
Order product at a convenient time of your choosing: the store is available 24/7.
Find real time and accurate pricing.
Limit freight charges: orders placed via email or phone that are under $1000 incur shipping charges. However, those charges are waived if the order is placed through the e-Store regardless of the order amount.
Use the Quick Order icon on the homepage when you have part numbers available to immediately go from cart to checkout.
Track the status of your order history, including both orders on the store and all orders placed with Philips Respironics. Order history includes valuable information such as: general status, invoices, packing slips, a FEDEX link with tracking number (if ground shipment, if not the link will just show the delivery date).
Receive shipping confirmation emails with a delivery date.
Initiate returns (not repairs) via the link in order history.
Find existing promotions via a dedicated link and page with detail.
Find substitution suggestions for recently discontinued products.
Find the warranty status of individual products.
Build and use “FAVORITES” lists to quickly find/order routinely purchased products. These display on the homepage.
See your frequently orders and frequently searched products on the homepage.
Receive help on ANY question via a dedicated mailbox – firstname.lastname@example.org, or via real time chat, or by calling customer service at 800-345-6443 , Option 1, Option 3.
Update users and permissions for your account anytime via the My Users link.
Find FAQs (Frequently Asked Questions) outlining detailed step by step guidance on how to find and navigate all the many benefits of the store.
We accept purchase orders in addition to the following payment methods.